Effective Date: [03/05/2025]
At Home Collection, we are committed to safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, age, gender, and residential address.
- Health Information: Details related to your health checkups, lab tests, and diagnostic results.
- Payment Information: Credit/debit card details, billing address, and payment history.
- Technical Information: IP address, browser type, and device identifiers collected via cookies and other technologies.
2. How We Use Your Information
We use your information to:
- Provide home sample collection, lab testing, and diagnostic services.
- Generate and deliver accurate and timely health reports.
- Contact you for appointment scheduling, confirmations, and important updates.
- Process your payments and send you invoices.
- Improve our website, service offerings, and overall customer experience.
3. Sharing Your Information
We may share your information with:
- Partner Laboratories: For test processing and report generation.
- Service Providers: For secure payment processing, website maintenance, and communication services.
- Legal Authorities: When required by law or to comply with legal processes.
We do not sell or rent your personal information to any third parties.
4. Data Security
We take your data protection seriously and implement strict security protocols:
- Encryption of sensitive personal and health data.
- Secure servers and storage systems.
- Restricted access for authorized personnel only.
While we take every precaution, no online data transmission is entirely secure. Please contact us immediately if you notice any suspicious activity.
5. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data, subject to applicable laws and regulations.
- Opt out of receiving promotional or marketing emails.
6. Cookies Policy
Our website uses cookies to improve your browsing experience and analyze usage patterns. You can manage your cookie settings through your browser preferences.
7. Third-Party Links
Our site may include links to other websites. We are not responsible for the privacy policies or content of third-party sites.
8. Updates to This Privacy Policy
We may revise this policy periodically. All updates will be posted on this page with the most recent update date.
9. Contact Us
If you have any questions or concerns regarding this policy, please reach out to us:
- Email: [info@homecollection.life]
- Phone: [+91 9971301194]
- Address: [DG-45 Rodeo Drive, Acardia, 2, South City II, Sector 50, Gurugram, Haryana 122018]